AWARDS AND RECOGNITION
Thanks, folks
We don’t like to brag, but we always appreciate a compliment from our satisfied customers. Here are a few of the accolades we’ve received.
Who We Are
The best
Simply put, we're the people you want making your most technically advanced gear. We have second-generation leadership and employ departments dedicated to industrial engineering and research. That’s why the world’s foremost outdoor brands come to us to produce their gear.
Our Mission
Building relationships, delivering results
We aim to earn your trust and confidence with our commitment to excellence every step of the way – from seams that stay sealed, to top-notch customer service.
Quality comes first
We will give your orders unrivaled attention to detail. You sell the toughest gear for the wildest conditions; we make sure it will stand up to whatever Mother Nature throws at it.
Providing excellent value
Whether it’s a way to reduce fabric waste or a new process designed by our in-house machinists, we’re always coming up with new ways to manufacture more efficiently – and never at the expense of quality.
Taking care of people
You can’t make great jackets without great people. We’re proud to be Fair Trade Certified™, a testament to our excellent Health and Safety record and our forward-thinking work environment.
Taking care of the planet
Outdoor enthusiasts care about the environment, and our whole industry depends on a healthy planet. With this in mind, we’ve reduced our energy consumption and improved our factory wastewater treatment. In 2022 we installed
40,000 square feet of solar panels.
Our Clients
We work with the best
We have built lasting partnerships with the world’s leading outdoor brands, thanks to our outstanding quality and exceptional customer service. We are especially proud of being a leader in waterproof seam-sealing technology. However, our production capabilities cover the entire outdoor industry, from fishing waders to mountaineering jackets – and everything in between.
“I have worked with Charming Group for close to 20 years and they are one of the most precise and responsive vendors. The longevity of the relationship is a testament to the values and competencies the team brings to the table, day in and day out. Their management is always expanding skill sets throughout the organization with investment in technology and personnel developments. Their response time, quality standards and know-how are best in industry. Transparency, integrity and a great level of detail are innate trademarks of a team that see their customers as true partners.”
Marmot
Recognizing Excellence in Quality
EMS
Outstanding Performance Awards in Quality, Delivery and Vision
Columbia
Best Supply Chain Vendor
Lands’ End
President’s Award for Quality and Service
Eddie Bauer
Best of Bauer in Quality, Values and Service
Leadership
Our Team
Kenny Tang
Director
Kenny attended high school in Pennsylvania and studied Management Information Systems at Boston University. He returned to Hong Kong to learn the family business, beginning as a junior merchandiser in Charming Group’s outerwear manufacturing department. He now has more than thirty years of experience in the industry. Kenny currently oversees day-to-day operations in our factories in China and Vietnam, and our head office in Hong Kong.
When he’s not busy steering the company, Kenny enjoys exploring the waters off the Hong Kong coastline, whether fishing or on boat trips around the area’s many small islands. He often has his camera in hand, photographing the landscape as it changes throughout the seasons.
May Tam
General Sales Manager
May is a graduate of the Hong Kong Polytechnic University, where she studied Fashion and Clothing Technology. She joined the Charming Group as a senior merchandiser in 1999. She now leads the sales teams across three regions and is responsible for overseeing orders from development to delivery, strategic business planning, and new client development.
May has traveled widely and has taken the opportunity to put Charming-made products to the test everywhere from the chilly Icelandic tundra to the wind-buffeted peaks of New Zealand.
Roy Wan
General Factory Manager
Roy entered the garment industry in 1975, and now has almost fifty years of experience in garment production. The Charming Group have enjoyed the benefit of his experience since 1996.
Roy manages factory production, quality control and new product development. He is also on a personal mission to pass on his treasure trove of knowledge to the next generation of leadership.
In his free time, Roy loves to play table tennis and basketball.
Phoebe Lai
Factory Manager
Phoebe, like her colleague May Tam, graduated from the Hong Kong Polytechnic University in Fashion and Clothing Technology. She has worked as a pattern maker and merchandiser, and in Quality Assurance and Control.
Phoebe has travelled extensively, and has lived in India, Bangladesh, Cambodia and Vietnam. She became Quality Assurance and Control Manager at Charming Group in 2017, and is based in Vietnam.
In her new role as Factory Manager, Phoebe uses her thirty years of experience in the clothing industry to ensure that the company produces superior products with maximum efficiency.
In her leisure time, Phoebe enjoys baking and pursues wellness – aiming to develop healthy habits for personal well-being. She also enjoys the vibrant culture of Vietnam.
TIMELINE
An international success story
In a little over fifty years, Charming has grown from having just ten employees to being a world leader in outdoor wear employing 4,380 people in three factories and its Hong Kong headquarters.
Careers
We want you!
We are a leading global manufacturer of technically advanced clothing. We have a record of high job satisfaction and low employee turnover. However, as a fast-growing company, we are always looking for excellent candidates with the relevant background and experience to join our team.
