Who We Are

Our Values

You can count on us

People are right at the heart of our business. We’re always thinking about the needs of our clients, the welfare of our employees, and of course the satisfaction of the buyers who take the gear we made with them on their next adventure.

Ethics

Doing the right thing matters to us. We treat our people well, we value the health of our planet, and we always do our best for you.

Collaboration

We hire the best people, we develop long-lasting relationships with our vendors and suppliers, and we bring everyone together into a team that can breathe life into your designs.

Innovation

You don’t stand still, and neither do we. We’re always pushing forward, researching new materials, and developing innovative manufacturing techniques. Our aim is to turn our best into something even better.

Dependability

We stick to our word. We take pride in always delivering what we promise, in exactly the way you want it.

Our Mission

Building relationships, delivering results

We aim to earn your trust and confidence with our commitment to excellence every step of the way – from seams that stay sealed, to top-notch customer service.

Quality comes first

We will give your orders unrivaled attention to detail. You sell the toughest gear for the wildest conditions; we make sure it will stand up to whatever Mother Nature throws at it.

Providing excellent value

Whether it’s a way to reduce fabric waste or a new process designed by our in-house machinists, we’re always coming up with new ways to manufacture more efficiently – and never at the expense of quality.

Taking care of people

You can’t make great jackets without great people. We’re proud to be Fair Trade Certified™, a testament to our excellent Health and Safety record and our forward-thinking work environment.

Taking care of the planet

Outdoor enthusiasts care about the environment, and our whole industry depends on a healthy planet. With this in mind, we’ve reduced our energy consumption and improved our factory wastewater treatment. In 2022 we installed
40,000 square feet of solar panels.

Our Clients

We work with the best

We have built lasting partnerships with the world’s leading outdoor brands, thanks to our outstanding quality and exceptional customer service. We are especially proud of being a leader in waterproof seam-sealing technology. However, our production capabilities cover the entire outdoor industry, from fishing waders to mountaineering jackets – and everything in between.

Testimonials

“I have worked with Charming Group for close to 20 years and they are one of the most precise and responsive vendors. The longevity of the relationship is a testament to the values and competencies the team brings to the table, day in and day out. Their management is always expanding skill sets throughout the organization with investment in technology and personnel developments. Their response time, quality standards and know-how are best in industry. Transparency, integrity and a great level of detail are innate trademarks of a team that see their customers as true partners.”

Mario Roman, Marmot-Senior Manager for Global Production, Newell Brands Technical Apparel

“For not only the success of the hunter, but also for his and her survival, it is crucial that our products consistently exceed expectations in the most challenging environments. We have pushed the envelope in designing and developing durable, functional, revolutionary pieces and Charming has been absolutely pivotal in helping us to execute these products at a level that is unmatched in the industry. Charming’s patterning expertise, knowledge of complex constructions and attention to detail in workmanship are truly world-class. Combine that with the fact that their people are also a joy to work with, and you have a truly winning combination.”

Ben Flandro, VP for Product & Design, First Lite

“It has been a pleasure working with Charming for over two decades. Charming is one of the best outdoor apparel/outerwear manufacturers I have ever worked with. The account executives, pattern makers and workers are very experienced and easy to work with. The quality and order follow-up are top notch. Love their work ethic and reliability.”

Simon Chui, Commercialization Manager-Fish & Hunt, The Orvis Company

“We have chosen Charming as a long-term partner for the development and the production of some of our most technical garments, which require a skill set of innovation, performance and high-quality product capability. Charming is an approved manufacturer for Gore-Tex® garments, which is a key added value for Active Brands. Charming has always delivered reliably, even during the last few seasons which have been hard hit by the pandemic in the rest of the world.”  

Andy You, Operational Manager, Active Brands Trading Co. Ltd.

AWARDS AND RECOGNITION

Thanks, folks

We don’t like to brag, but we always appreciate a compliment from our satisfied customers. Here are a few of the accolades we’ve received.

Marmot

Recognizing Excellence in Quality

EMS

Outstanding Performance Awards in Quality, Delivery and Vision

Columbia

Best Supply Chain Vendor

Lands’ End

President’s Award for Quality and Service

Eddie Bauer

Best of Bauer in Quality, Values and Service

Leadership

Our Team

Kenny Tang

Director

Kenny attended high school in Pennsylvania and studied Management Information Systems at Boston University. He returned to Hong Kong to learn the family business, beginning as a junior merchandiser in Charming Group’s outerwear manufacturing department. He now has more than thirty years of experience in the industry. Kenny currently oversees day-to-day operations in our factories in China and Vietnam, and our head office in Hong Kong.

When he’s not busy steering the company, Kenny enjoys exploring the waters off the Hong Kong coastline, whether fishing or on boat trips around the area’s many small islands. He often has his camera in hand, photographing the landscape as it changes throughout the seasons.

May Tam

General Sales Manager

May is a graduate of the Hong Kong Polytechnic University, where she studied Fashion and Clothing Technology. She joined the Charming Group as a senior merchandiser in 1999. She now leads the sales teams across three regions and is responsible for overseeing orders from development to delivery, strategic business planning, and new client development.

May has traveled widely and has taken the opportunity to put Charming-made products to the test everywhere from the chilly Icelandic tundra to the wind-buffeted peaks of New Zealand.

Roy Wan

General Factory Manager

Roy entered the garment industry in 1975, and now has almost fifty years of experience in garment production. The Charming Group have enjoyed the benefit of his experience since 1996.

Roy manages factory production, quality control and new product development. He is also on a personal mission to pass on his treasure trove of knowledge to the next generation of leadership.

In his free time, Roy loves to play table tennis and basketball.

Matt Ng

Factory Manager

Matt studied Computer Information and Sciences at the City College of San Francisco and obtained a Professional Diploma in Logistics and Supply Chain Management from the HKMA in Hong Kong.

He started his career as a logistic manager in the electronics and toy manufacturing industry before joining Charming Group as a warehouse manager in 2012. Gaining cultural knowledge and valuable experience through managing different departments over the years, Matt now oversees the entire operations of the factory.

Matt loves visiting overseas historical landmarks and old temples. The meditative ambience of these revered places frees his mind and helps him make better decisions personally and at work.

TIMELINE

An international success story

In a little over fifty years, Charming has grown from having just ten employees to being a world leader in outdoor wear employing 4,380 people in three factories and its Hong Kong headquarters.

Careers

We want you!

We are a leading global manufacturer of technically advanced clothing. We have a record of high job satisfaction and low employee turnover. However, as a fast-growing company, we are always looking for excellent candidates with the relevant background and experience to join our team.

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